Data & Integration
The field that means three things
Both systems have a field called status. Neither has ever meant the same thing by it.
AI in Production
The pilot was the easy part
The demo worked. Everyone in the room saw it work. That is usually the last uncomplicated moment in the project. What happens next is well enough documented to have stopped being a surprise. RAND’s…
AI Visibility
Nobody links to your best page
It answers the question completely. That is exactly why nobody cites it.
AI Workflows
The exception is the process
The automation handles the easy cases. Those were never the expensive ones.
AI Governance
The policy written to be read once
Approved, circulated, filed. The decisions it covers are still being made without it.
AI in Production
The month after go-live
Everything worked at go-live. That is exactly why nobody planned for what came after.
AI Agents
Who did it
Four agents, one wrong output, and no way to establish which step caused it.
AI Agents
What an agent needs that a model does not.
A model answers a question. An agent takes an action, and taking an action requires permission that nobody has thought to grant.
AI in Production
Why the pilot never leaves the pilot phase
A working demo and a system people actually use are not the same achievement, and treating them as the same one is…
AI in Production
What a proof of concept actually proves.
A demonstration establishes that the task is possible. Almost every organization reads it as establishing that the deployment will work.